FAQ

DOES ETHEREAL AND GRACE OFFER CREDIT FOR RETURNS?  

At this time we do not offer credit for returned items. We will issue a refund for items that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 14 days from the date of delivery

HOW DO I MAKE AN INTERNATIONAL PURCHASE?

International orders will be shipped via Priority shipping, with tracking available taking 7-10 business days.  Please note: Orders are delivered with duties unpaid. There is a $75 processing fee for international returns.

HOW DO I MAKE AN EXCHANGE?

At this time, we do not currently offer exchanges. Please follow the steps to make a return and reorder a replacement. 

DOES ETHEREAL AND GRACE OFFER FREE SHIPPING? 

We offer free ground shipping on all orders within the U.S..